KvS Performance Ltd. ("us", "we", or "our") operates the kvsperformance.co.uk website (the "Service").
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from kvsperformance.co.uk
Information Collection & Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
i) Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to your name and email address.
ii) Usage Data
We may also collect information how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
iii) Tracking & Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
· Session Cookies. We use Session Cookies to operate our Service.
· Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
· Security Cookies. We use Security Cookies for security purposes.
Use of Data
KvS Performance Ltd. uses the collected data for various purposes:
· To provide and maintain the Service
· To notify you about changes to our Service
· To allow you to participate in interactive features of our Service when you choose to do so
· To provide customer care and support
· To provide analysis or valuable information so that we can improve the Service
· To monitor the usage of the Service
· To detect, prevent and address technical issues
Contact Us
If you have any questions about this Privacy Policy, please contact us by visiting this page on our website: kvsperformance.co.uk/contact
Description of personal data processing in health, wellbeing and performance evaluations (“Service”) delivered by KvS Performance Ltd and its brands, including The Wellbeing Advantage and The Happiness Advantage.
This document contains information about the personal data processing as required by the EU General Data Protection Regulation (GDPR).
Data Controller
KvS Performance Ltd, 103/105 Brighton Road, Coulsdon, Surrey, United Kingdom, CR5 2NG (“KvS Performance” or “Controller”).
Terms
“Customer” is a person or organization who is in a contractual relationship with KvS Performance to produce the Service, using personal and measured information from the Subject(s), who are defined by the Customer. In a typical scenario the Customer is an employer, whose employees are Subjects. In some cases an individual may be both the Customer and the Subject.
“Subject” is the person, whose information is used by KvS Performance to produce the Service, using physiological data and other personal information about the Subject.
Contact Person for Data Controller
The Data Controller (KvS Performance) can be contacted by e-mail at info@kvsperformance.co.uk
Purpose & Legal Basis
The purpose of processing the personal data are the basic operation of the Service, including user support operations and conducting scientific and market research.
The basic operation and purpose of the Service is to provide analysis of personal wellbeing and performance.
The details of the Service are described in the contract between the Customer and KvS Performance. Identifiable personal data from or about individual Subject(s) will not be given to the Customer.
Personal data may be used to inform of KvS Performance services, such as sending a newsletter or other ways of maintaining the customer relationship.
The legal justification for handling personal data is fulfilling the contract between the parties.
Data Retention Period
Unless otherwise agreed, the personal data related to the measurement will be kept for 24 months as reference for possible follow-up measurements which belong to the service concept, and subsequently erased.
Type of Personal Data
Data collection about the Subjects typically includes, but is not limited to:
Principles of Data Protection
KvS Performance follows the best practices for managing data, including appropriate technical and organisational measures as required by the personal data legislation. KvS Performance protects the data so that only the authorised personnel defined by KvS Performance, who are bound by confidentiality agreement, have access to the data and only for purposes related to their work.
Transfer of Personal Data
Personal data may not be transferred without the Subject’s consent outside KvS Performance in a manner that the data could be identified, except in following exceptional circumstances: if required by any ruling of a governmental or regulatory authority, court, or by mandatory law; or if it is otherwise necessary for the purposes of preventing, or investigating, any breach of law, user terms or good practices or to protect the rights of KvS Performance or a third party.
With the separate consent of the Subject, access to personal data may be given to a specified third party, such as a party providing health care to the Subject.
Personal data is primarily stored on KvS Performance servers located in the EU or the United Kingdom (UK) and will not be transferred to countries outside the EU, UK or the EEA, unless otherwise separately agreed. Data may be temporarily transferred outside the EU or the EEA if it is necessary for the technical implementation of the service or personal data processing, such as when sending service related information to the Subject’s email address, which is located on a foreign email server.
The Rights of Subjects
The Subject has the rights according to the personal data legislation applicable in the EU or the UK, including the EU General Data Protection Regulation (GDPR), to inspect his/her personal information, change or request to change his/her information and under some circumstances, the right to request erasure of personal information.
The Subject may, under some circumstances, have the right to request transferring the personal data from one system to another. Whenever the legal justification for processing the personal data is consent, the Subject also has the right to withdraw the consent at any time.
The Controller wishes that any disputes concerning the processing of personal data are primarily resolved in a conciliatory manner between the parties. The Subject has also the right to lodge a complaint to the authorities responsible for personal data protection.
Any requests to inspect, modify or erase the personal data shall be indicated to KvS Performance in person, or by a signed letter or similarly verified document, so that KvS Performance can confirm the requestor has the right to make such a request.
This description of the personal data processing has been updated 15.10.2020. KvS Performance follows the changes in legislation and regulator instructions related to personal data processing and develops the service further and will therefore reserve the right to make changes to this description.
Contact Us
If you have any questions about this Privacy Policy, please contact us by visiting this page on our website: kvsperformance.co.uk/contact
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